Shipping policy
At believe.hair, we understand the importance of timely and reliable delivery of your purchases. Our shipping and delivery policy is outlined as follows:
1. Shipping Methods We offer a variety of shipping methods to meet your needs, including standard shipping and expedited shipping. Shipping rates and delivery times may vary based on your location and the shipping method selected.
2. Order Processing Time Orders will be processed and shipped within 3 business days of receiving the order.
3. Delivery Time Delivery time is estimated based on the shipping method selected and your location. Delivery times are not guaranteed and may be impacted by unforeseen circumstances, such as inclement weather or carrier delays.
4. Tracking Information Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the carrier’s website or mobile app.
5. Shipping to Multiple Addresses At this time, we are unable to ship to multiple addresses for a single order. If you need to ship to multiple addresses, please place a separate order for each address.
6. Shipping Charges Shipping charges are calculated based on the weight and dimensions of your order, as well as your shipping location. Shipping charges will be displayed at checkout before you place your order.
Contact Information: If you have any questions or concerns about our shipping and delivery policy, please contact us at:
Bio Creative Enterprises dba Bio Creative Labs Attn: Be Care Love Believe 350 Kalmus Dr Costa Mesa, California 92626 Email: customercare@biocreativelabs.com
Effective Date: December 30, 2025
